Blog
Case Study
Petabyte-Scale Observability in Customer Clouds
At-a-Glance
How Axiom used Omnistrate to eliminate multi-region complexity and deliver high-performance observability with strict data sovereignty for enterprises.
Company
Axiom, a powerful, high-growth disruptor in the log management and analytics space.
Category
Observability & Log Management Platform.
Challenge
Axiom's successful multi-tenant SaaS platform, despite handling 12+ petabyte/month workloads for its largest customers, was blocked from critical, high-value enterprise markets by non-negotiable BYOC and data sovereignty requirements.
Result
Using Omnistrate, Axiom launched a fully managed, petabyte-scale Bring Your Own Cloud (BYOC) offering, unlocking the enterprise market and giving customers complete data ownership combined with a seamless, automated experience for massive workloads.
The Challenge
A "Hard Blocker" for Petabyte-Scale Customers
Axiom had already proven its technical dominance. Its proprietary data platform was a performance marvel, processing over 20 petabytes (PB) of events every month from a single large customer. This massive scale demonstrated a clear performance and cost advantage.
However, this technical success ran into a hard market barrier. Axiom's high-value prospects in regulated industries like finance and healthcare had a non-negotiable compliance requirement: their data could not leave their own cloud environment.
This created a strategic "build vs. buy" crisis:
The Market Blocker
Axiom's multi-tenant SaaS model was a non-starter for these customers, blocking access to the most valuable enterprise market segment.
The Scale Problem
Axiom couldn't use a standard BYOC solution. They needed an orchestration layer robust enough to deploy, automate, and manage their petabyte-scale platform across hundreds of unique, customer-owned cloud accounts.
The Resource Drain
Building this "control plane-as-a-service" from scratch would be a massive engineering lift, taking over a year and diverting their best engineers from core innovation—all for undifferentiated heavy lifting.
"Customers in regulated markets had one hard requirement: they needed a BYOC option. We could have pulled our best engineers off the core product to build a multi-cloud orchestration layer ourselves, but that would have been a huge lift and not where we want to differentiate. Partnering with Omnistrate was the obvious move. They handle the entire control plane, provisioning, upgrades, and everything in between, so our team can stay fully focused on our core innovation. It's a big win."
— Neil Jagdish Patel
Co-Founder & CEO, Axiom
The Solution
A Control Plane for Petabyte-Scale BYOC
Rather than diverting focus, Axiom partnered with Omnistrate to launch its fully managed BYOC offering in a fraction of the time. Omnistrate provided the "Control Plane-as-a-Service" capable of handling Axiom's dual challenge: petabyte-scale and strict compliance.
Omnistrate's platform provided the complete framework for Axiom's new enterprise offering:
Secure BYOC Deployment Model
Omnistrate enables Axiom to be deployed securely inside the customer's cloud account (AWS, Azure, or GCP). This immediately satisfies all data sovereignty and regulatory requirements by ensuring sensitive log data never leaves their control.
Petabyte-Scale Orchestration
The Omnistrate control plane is architected to manage the complex lifecycle of massive-scale workloads. It automates provisioning, monitoring, and seamless upgrades for Axiom's platform across all customer tenants, handling their 12+ PB/month workloads.
Elimination of Multi-Region Complexity
Omnistrate's abstraction layer handles all the undifferentiated work of multi-region provisioning, networking, and security policies, allowing Axiom to offer a single, consistent, fully managed experience to every customer, across any region or cloud provider.
The Result
Accelerated Market Expansion and Protected Innovation
With Omnistrate powering its BYOC model, Axiom successfully turned its largest market barrier into a strategic advantage, securing high-value customers by meeting their most demanding requirements.
Unlocked the Regulated, High-Scale Market
Axiom can now sell to and support its largest enterprise customers, meeting their dual, non-negotiable demands for petabyte-scale performance and strict data sovereignty in any region.
Accelerated Time-to-Market
Axiom launched this new, mission-critical BYOC infrastructure in a "fraction of the time" it would have taken to build, capturing a critical market window and immediate enterprise revenue.
Protected Core Innovation
Axiom avoided millions in engineering costs and, more importantly, kept its core engineering team focused on Axiom Platform innovation—the secret sauce that delivers petabyte-scale performance—rather than distracting them with orchestration.
Gained Strategic Packaging Flexibility
By adding a robust BYOC offering, Axiom gained the "tighter strategic alignment" needed to win in the enterprise market, offering the perfect deployment model for each customer's needs.
Why Omnistrate
Why Axiom Chose Omnistrate
Axiom's decision was a strategic "build vs. buy" choice. Building a petabyte-scale orchestration layer was a massive distraction from their core mission. They chose Omnistrate for one key reason: proven expertise.
Omnistrate's leadership team is a core differentiator, composed of veteran engineers from AWS and Confluent who built and scaled the exact cloud services their platform now offers. They have a proven track record of managing multi-billion-dollar products, handling millions of database nodes, and embedding a playbook of massive scale and reliability directly into the platform.
Axiom didn't just buy a tool; they partnered with a team that had already solved this exact problem at hyperscale.